DEPLOY AND MONITOR (SERVERS, NETWORK, APPLICATIONS & WEBSITES)
DISCOVERY AND CONFIGURATION OF YOUR SERVICENAV MONITORING TOOL
Discover without limits. Configure with ease. Start monitoring in just 15 minutes.
ServiceNav can manage your technical and business environments to help grow your business
Your monitoring tool must be able to help maintain availability in complex environments and evolve at the same pace. ServiceNav is fully scalable with a single (SaaS) platform that can monitor tens of thousands of servers. This allows you to maintain control of even the largest environments without having to use multiple tools. And with each release of the platform your service catalog evolves and has the ability to collect additional data.
Datasheet:
Future-Ready Monitoring Technology to Take Your ITSM to the Next Level
A CATALOG OF MORE THAN 1500 SERVICE TEMPLATES
Continuously adding service models to provide visibility into your complex infrastructure with a single tool.
The monitoring catalog defines the scope of the infrastructure that can be monitored. The catalog is shared and new features are being added on a regular basis.
Conventional technologies: Network, storage, servers, OS
Software applications: Databases, applications, middleware
Cloud Technologies: IaaS/PaaS, Microsoft Azure AWS, and more
OUR TECHNOLOGY PARTNERS
Innovation and partnerships have been at the core of the ServiceNav strategy since it was founded.
Our catalog includes the most important technology partners in the IT world. And with each product update we provide new data discovery options to address the acceleration of new technology solutions in the marketplace.
Due to our product model and our technology partnerships the possibilities for scalability and extensibility are nearly endless.
SERVICENAV – THE SCALABLE SOLUTION
Expand your business with confidence, with a future-proof Bigdata architecture, allowing a huge and constantly growing monitoring scope, without hidden costs.
SIMPLIFY THE DISCOVERY OF IT COMPONENTS
Discovery of IT components and application of ServiceNav or specific templates
Agentless discovery via API and hardware/software feedback, all without impacting the assets
Easily migrate information by integrating data files in standard formats
MAINTAIN AN UP-TO-DATE CONFIGURATION WITH THE SERVICENAV API
Do you operate in a highly dynamic environment? Automatically create virtual machines on the fly, integrate with DevOps and manage IT containerization.
With the ServiceNav API Web Services, you can address the crucial challenge of always ensuring your monitoring up-to-date, including the creation, modification and deletion of components and maintenance automation. Save time and money by leveraging the expertise of our consultants and partners.
Discover all the possibilities of the ServiceNav API.
WHAT PROCESSES DOES EASYVISTA SUPPORT?
The EasyVista platform is fully integrated with the ITIL lifecycle. We support a multitude of ITIL processes to help your organization address incidents, provide better service management, deal with assets and configuration items, handle capacity and availability, and so much more.
Accelerate incident management handling with automated routing, flexible incident creation, and predictive search to speed up the resolution process.
Identify, document and track recurring issues down to the root cause to help prevent them in the future.
Easily create, integrate and ensure compliance of your change management process with a graphical workflow engine, configurable dashboards, and automatic alerts for competing or conflicting scheduled changes.
Get complete visibility into your IT projects by tracking all tasks (and information related to those tasks) and associating them to tickets and timesheets.
Ensure prompt and efficient delivery of any service by managing every request through a powerful workflow engine.
Gain complete control over service level agreements and ensure service providers are delivering on their commitments.
Speed up incident resolution and continuously improve your knowledge across the enterprise with a complete Knowledge Management lifecycle.
Easily manage the complete asset management lifecycle from purchasing to decommissioning while understanding the relationship between your assets.
Identify gaps between defined availability targets and actual availability for deeper analysis.
Empower your end users by designing easy-to-use web portals where they can submit and track any type of request, search knowledge, interact with the support team and log
Understand how you deliver your service by linking every item to a workflow, support group, and SLA to ensure very repeatable and controlled inputs, processes, and outputs.
Ensure every service meets business requirements at an appropriate level of investment by tracking the lifecycle of your services.
Avoid conflict, coordinate the work and ensure smooth deployments by tracking the release of multiple changes in your environment.
Understand the costs associated with the delivery of every service and its effects to charge-back.
Understand and manage requests for new services to ensure you have the right capacity and the right level of investment.
Ensure your organisation has the capacity to deliver agreed upon services in a cost-effective and timely manner.
Proactively resolve user issues from anywhere in the world without taking them offline.