Your Complete ITSM Solution for Today's Enterprise
IT has an opportunity to support digital transformation across the enterprise, and an integrated IT service management solution is paramount to success. In contrast to the old, complex, or simple-but-not-sophisticated service desk solutions, EV Service Manager is a versatile, powerful, and easy way to manage service delivery for your organisation.
Our platform supports even the most complex requirements, while bringing a new level of simplicity, agility, and mobility required to make ITSM easy to use and easy to deliver.
Improve Your IT Maturity with ITIL Best Practices
Improve your IT maturity with a robust automation engine that includes out-of-box support for the entire ITIL lifecycle, including 11 PinkVerified processes.
Modernize Your User Experiences
Easily deliver intuitive, responsive user experiences for any IT and business role, including IT self-service for employees, dashboards for management and staff, and apps for everyone, all using drag-and-drop capabilities with ready-to-use templates.
Automate Complex IT Processes into Simple Ones
Use the graphical process designer, 400 out-of-the-box wizards, powerful business rules, and a task scheduler to streamline complex processes into simple automated actions.
Visually Analyze Service Performance the Way You Want
Capture and store historical data and use pre-built reports to visualise trends within your organisation’s service delivery on dashboards available from anywhere.
Track Your IT Assets Efficiently
Automate the tracking of asset data with full asset lifecycle management while enabling staff to focus on higher-value activities.
Run IT Like a Business With IT Financial Management
Optimise IT investments with better visibility into financial and service utilisation data, like license compliance, asset depreciation, and budget allocation.
Get the Enterprise Features You Require
Support your organisation with global enterprise features, like multilingual support (12 languages), organisational domains to easily segregate data for security, and global datacenters.
Trust in Our Cloud
With SSAE-18 audited processes, big data analytics, and global datacenters, EasyVista's platform is delivered as a SaaS subscription (also available on-premises). Security, availability, and performance are assured while providing complete transparency via the MyEasyVista.com portal.
Easily Integrate with the Systems You Need
Remain competitive, leverage technology advancements, and benefit from their unique capabilities by integrating with our IT solutions. EasyVista focuses on extending the value you can receive from integrations by connecting to them with an out-of-the-box API connector to help provide integration of data and functionality across platforms.
Improve service levels while reducing IT costs.
Regardless of your current IT or service management infrastructure, EasyVista Service Manager gives you broad coverage of ITIL process areas, provides an elevated, intuitive user experience, and makes configuration and implementation simple. It's provable ROI and an easier job — all in one platform.